Showing posts with label laptop. Show all posts
Showing posts with label laptop. Show all posts

Sunday, March 01, 2009

Vista Desktop Resource Monitor


Just click on any of the graphs to expand the related section for more information.

Vista has some surprisingly interesting and sometimes useful new features. One such feature I stumbled across is the desktop resource monitor. This is a nifty little tool whose access was added through task manager. Task manager is a tool I use religiously on every desktop I operate and even those that I don't regularly use but I'm in a position to have to clean up malware or other bad programs or solve other problems. In fact, I have task manager running minimized at all times on my computers (hide to tray option) to enable me to watch CPU usage on my desktop or laptop.

One of things that I have found in Vista to be useful but required third party monitoring type applications on XP for the same purpose is Vista's resource Monitor. A nice step beyond just task manager, Vista's desktop resource monitor reveals more information in an instant that can be useful for those of us that need that kind of information. Information such as what programs are communicating on the network and with what remote computer. Although there are command line tools in both XP and Vista that can display a list of applications that are listening on the network and also talking, having this information at the ready through a GUI interface I find to be much more handier.

Though not common, a useful effect of having it in GUI form through resource monitor is if there is a need to show a regular user some information about their computer, they will understand the pretty GUI side more easily than they would the command line output on the desktop even if it showing essentially the same information.

Resource manager can be found simply by starting windows task manager on the desktop or laptop. Then click on the performance tab and then at the bottom click on the resource manager button. This new button when clicked open resource manager on the desktop and a world of more information about what the desktop or laptop is doing.
In a quick glance, you are able to see some vital information and insight to what your computer is doing. CPU, disk, network and memory information are all at fingure tips reach. The one I find useful now and would have liked to have had this in XP over the years is the the network resource overview.
The network resource monitor will show all the running programs that are "talking" on the latop to the network. This is a useful view of what's going on in that if there is a network latency at a glance, this resource view may be able to give a way an application on the desktop or laptop that is using too much bandwidth or that should not be using any at all.


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Remote Support

Why waste time travelling to a location to provide computer support or even worse in many cases, trying to talk a person through steps on the remote computer through the phone. This is, in my opinion, even worse that going to the location unless of course the place where the computer, desktop,server, or laptop is located is too far away.
Talking people through troubleshooting steps is a very painful task. A simple process that could take an experienced person several minutes to maybe ten can turn into an hour with a person on the remote side that has no idea of how to perform the actions or functions that you are requesting or have never even seen a command line. Remote support is the best alternative and solution to make more efficient use of computer skills and efforts.




Friday, December 22, 2006

Remote Desktop Screen-Share

Remote Support Software

I found this a site that provides an online remote support solution: Wait...before you click away. I know everyone knows the name brands of remote support software that provide you with computer remote access over the web, but this one although it doesn't have an IT household name does the job like the others. In fact, it let let's technical support and IT pros provide remote assistance software for their end-users on the cheap. No, it's not just another executable with an IP address compiled into it for downloading. 

Dynamic Remote Support System

They have a bit more dynamic on-demand remote support system that let's you make changes to your own configuration if you need to. So let's say you get one of the other brands of computer remote control packages for remote tech support software with screen-sharing that works over the web that has a static configuration and then you change ISP providers. Your out of luck. Sure you could have Dynamic DNS setup and that's good to but that's another piece of software running on your system and other id to maintain and another point of failure. Yes, point of failure. If you switch from cable, let's say, to DSL or visa versa, you have to get a new program. One can argue that you do not because of DDNS, but what if you want to provide online computer remote support software from another network. Use 4remotesupport for remote desktop access support to resolve the issue at https://www.4RemoteSupport.com .  Now you have to get that same service running on the other network and the next and the next. Their system, although it works just fine with DDNS, it doesn't need it. When you sign-up for an account you get a login to their site, not unfamiliar as many site have this, and a user page. 

Configurable Networks Settings

On that user page you configure your networks settings. That's right, for many of you who have looked into software like this it's the same information you provide to the other site that have a static remote support solution. But the big difference here is that you don't wait for your pc remote support executable to be changed and of course to get charged again. It's on the fly. Change you config and instantly the same customer that you had provided on-demand pc remote support for just a while ago from another network now is connecting to the new network. You may be thinking that you need to have all your users go to their site to get remote assistance over the web from you. No, not at all. They have an executable program too that you get at no additional cost and it's dynamic too. Pretty Cool!! I'm going to work with it some more and post back with more information.