Two little Blue Arrows on Files and Folders.

Computer Support - Rated E for Everyone: The world of supporting tech-nol-o-gy.

Surprised by a change in folder and file icon appearance. 

Blue Arrows on File and Folder Icons - Windows 10 , Windows 11 

Firstly, folders and files can change appearance for many reasons and most of the changes will be because of a software application that was installed on the desktop. Most often it's cloud storage like Azure or Dropbox or even backup software.  Well, what if you didn't install anything and suddenly you login to your desktop and find the folders look different. They have two little blue arrows on them or overlaying  (a technical way of describing this unexpected and most cased unwanted phenomenon).  This desktop issue and others like it can be addressed remotely using software for remote access. Locally installed or web based online software with screen-sharing and remote control. You or a technical support person can access the desktop quickly and review compression settings. 

Simple explanation to a surprise change in folder and file appearance on Windows 10, Windows 11 and future releases of Microsoft Windows is compression.  When your hard-drive runs low on space, windows will automatically compress folders and files to reduce the space used and of course to create more to operate. This is an automatic process that Windows does when a certain threshold of free disk space has passed. 

The automatic compression is a good thing actually, image the surprise if your computer stops working any any usable speed or stops working all together because it has not drive space. That used to occur but with this automatic feature, you get little blue icons on folders and files instead. 

It's best at this point to find and either move or delete folders and files you don't need to free up space because compression will work only for so long to keep the system running. 

  

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Remote Desktop Screen-Share

Remote Support Software

I found this a site that provides an online remote support solution: Wait...before you click away. I know everyone knows the name brands of remote support software that provide you with computer remote access over the web, but this one although it doesn't have an IT household name does the job like the others. In fact, it let let's technical support and IT pros provide remote assistance software for their end-users on the cheap. No, it's not just another executable with an IP address compiled into it for downloading. 

Dynamic Remote Support System

They have a bit more dynamic on-demand remote support system that let's you make changes to your own configuration if you need to. So let's say you get one of the other brands of computer remote control packages for remote tech support software with screen-sharing that works over the web that has a static configuration and then you change ISP providers. Your out of luck. Sure you could have Dynamic DNS setup and that's good to but that's another piece of software running on your system and other id to maintain and another point of failure. Yes, point of failure. If you switch from cable, let's say, to DSL or visa versa, you have to get a new program. One can argue that you do not because of DDNS, but what if you want to provide online computer remote support software from another network. Use 4remotesupport for remote desktop access support to resolve the issue at https://www.4RemoteSupport.com .  Now you have to get that same service running on the other network and the next and the next. Their system, although it works just fine with DDNS, it doesn't need it. When you sign-up for an account you get a login to their site, not unfamiliar as many site have this, and a user page. 

Configurable Networks Settings

On that user page you configure your networks settings. That's right, for many of you who have looked into software like this it's the same information you provide to the other site that have a static remote support solution. But the big difference here is that you don't wait for your pc remote support executable to be changed and of course to get charged again. It's on the fly. Change you config and instantly the same customer that you had provided on-demand pc remote support for just a while ago from another network now is connecting to the new network. You may be thinking that you need to have all your users go to their site to get remote assistance over the web from you. No, not at all. They have an executable program too that you get at no additional cost and it's dynamic too. Pretty Cool!! I'm going to work with it some more and post back with more information.