EliteSolutions
EliteSolutions Personal Remote Access
Elite Solutions
Now EliteSolutions has got the right idea. Why drive to or spend a ton of hours over the phone trying to support computers remotely. Just get some software that lets the support personal remotely access the system and get to work and get done faster. This will free him or her up to get more done. This is the basic reason why elitesolutions uses online remote support software.
This is snippet form their support homepage. It says it all. Good work Elite Solutions.
"With rising costs for service calls many IT Companies will simply increase service rates and or find other billing techniques to offset those rising costs. At EliteSolution we believe that all other business alternatives need to be explored before raising services rates. At EliteSolution we recognize that the simple raising of rates is not always the best solution as often this does not ensure that a business will remain competitive."
2 comments:
That is most definately the way to provide support where applicable. Sometimes you just can't get to a computer over the web. For example, yesterday I came across a computer that was so bad they could not even open a browser window. This desktop has so much bad software, malware, badware, spyware pop-up generators,etc. That is was barley functioning for me to clean it up.
I agree.
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