Corrupt drivers in Citrix xenapp can often lead to printers repeatedly being included into user session that should not be included. They are from past connection sessions and are "stuck" in the registry and part of the users profile.
As I have experienced, even when the driver is repaired, the printers still show up in the user session when they aught not to be.
The location where these printers are defined is the following:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
If this key looks familiar to you it's because it's the location in the registry where local printers live. Session printers are local printers for the user who is logged into the server and has started the published application even if the printers are network printers.
A useful URL to know and keep track of for future use is one that allows you to check on an Exchange 2007 server's ActiveSync functionality. This is a particularly useful link to have and use for testing when you don't actually have a windows mobile phone to test with. The URL is simple but has changed from Exchange 2003 server. In Exchange 03 it was /oma or OMA.
To use the test URL, just open a new browser window and enter https://owa.{yourdomain.gr}/Microsoft-Server-ActiveSync/ in the browser's address bar and lick go or hit enter.
If Microsoft activesync is working on the exchange server you are connecting to properly, you should get an error message. The error message displayed in the browser should be Error 501/505 - Not implemented or not supported. This error message is normal for when a browser reaches the ActiveSync web site. Depending on server configuration, https may not be required. A URL using only http without the s may be sufficient.
The old and new entries in the registry to fix the RDP problem look the same but the data value does differ. The string is a long entry that's not shown in the image. All the way to the right the numbers/characters start to change.
This is a known issue:
http://support.microsoft.com/default.aspx?scid=kb;en-us;323497
I found this a site that provides an online remote support solution: Wait...before you click away. I know everyone knows the name brands of remote support software that provide you with computer remote access over the web, but this one although it doesn't have an IT household name does the job like the others. In fact, it let let's technical support and IT pros provide remote assistance software for their end-users on the cheap. No, it's not just another executable with an IP address compiled into it for downloading.
They have a bit more dynamic on-demand remote support system that let's you make changes to your own configuration if you need to. So let's say you get one of the other brands of computer remote control packages for remote tech support software with screen-sharing that works over the web that has a static configuration and then you change ISP providers. Your out of luck. Sure you could have Dynamic DNS setup and that's good to but that's another piece of software running on your system and other id to maintain and another point of failure. Yes, point of failure. If you switch from cable, let's say, to DSL or visa versa, you have to get a new program. One can argue that you do not because of DDNS, but what if you want to provide online computer remote support software from another network. Use 4remotesupport for remote desktop access support to resolve the issue at https://www.4RemoteSupport.com . Now you have to get that same service running on the other network and the next and the next. Their system, although it works just fine with DDNS, it doesn't need it. When you sign-up for an account you get a login to their site, not unfamiliar as many site have this, and a user page.
On that user page you configure your networks settings. That's right, for many of you who have looked into software like this it's the same information you provide to the other site that have a static remote support solution. But the big difference here is that you don't wait for your pc remote support executable to be changed and of course to get charged again. It's on the fly. Change you config and instantly the same customer that you had provided on-demand pc remote support for just a while ago from another network now is connecting to the new network. You may be thinking that you need to have all your users go to their site to get remote assistance over the web from you. No, not at all. They have an executable program too that you get at no additional cost and it's dynamic too. Pretty Cool!! I'm going to work with it some more and post back with more information.
