A view of some of the options and methods used for providing pc and server support online. Some of my own support experiences with software and hardware and news clippings or articles I find interesting.
You try to describe trough graphical representation of computer system. It is not easy to understand general user. If you describe it,It is very good thanks for share it....
My company has used this product in the past for online desktop remote support. We used more than one product for PC remote control online. Online PC remote control is built-in. It gives us the ability to provide online PC remote control through the web. We get access to remote desktop computers through the internet. We have full remote control from the moment the connection is made to the support agent or technician. Using online desktop remote control within our remote support software tools has helped us become more effective and efficient at providing remote desktop support to our clients. we not only use the support software through the web for online desktop remote support but also use it to provide PC support to our own internal users. 4RemoteSupport remote support software is a product we added to our remote support tools. 4RemoteSupport is software for online desktop remote support, online PC remote support and online computer remote support. All three of these are common features of our remote support software tool. They all enable access to remote systems online over the web. The software enhances our service offering and enables us to support more computers online and support over the web than we could before. With remote support software for online desktop remote control, online computer remote control and online PC remote control. All these provide a support mechanism that affords us the opportunity to use our resources more efficiently and effectively. The main reason for better productivity and cost reduction is the inherent ability of support software that works online through the web to access remote computers and desktop through the network. Alternatively, we would have to physically be present at each computer. This is obviously less efficient and the number of technical support staff members required to address all issues within an appropriate and acceptable time-frame would be very costly. This is especially true of organizations that provide managed services. These managed Information technology support services organization have to provide support to many various and disparate clients. They can be geographically dispersed and at distances that make supporting them live on-site prohibitive. The number of support agents would be astronomical. For small information departments, being on-site may be a suitable alternative to online remote support through the web. Although we are aware of many small IT departments that provide both online computer client support and assistance using remote support software with remote control trough the web and also have the ability and option of physical support on-site.
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You try to describe trough graphical representation of computer system. It is not easy to understand general user. If you describe it,It is very good thanks for share it....
My company has used this product in the past for online desktop remote support. We used more than one product for PC remote control online. Online PC remote control is built-in. It gives us the ability to provide online PC remote control through the web. We get access to remote desktop computers through the internet. We have full remote control from the moment the connection is made to the support agent or technician. Using online desktop remote control within our remote support software tools has helped us become more effective and efficient at providing remote desktop support to our clients. we not only use the support software through the web for online desktop remote support but also use it to provide PC support to our own internal users. 4RemoteSupport remote support software is a product we added to our remote support tools. 4RemoteSupport is software for online desktop remote support, online PC remote support and online computer remote support. All three of these are common features of our remote support software tool. They all enable access to remote systems online over the web. The software enhances our service offering and enables us to support more computers online and support over the web than we could before. With remote support software for online desktop remote control, online computer remote control and online PC remote control. All these provide a support mechanism that affords us the opportunity to use our resources more efficiently and effectively. The main reason for better productivity and cost reduction is the inherent ability of support software that works online through the web to access remote computers and desktop through the network. Alternatively, we would have to physically be present at each computer. This is obviously less efficient and the number of technical support staff members required to address all issues within an appropriate and acceptable time-frame would be very costly. This is especially true of organizations that provide managed services. These managed Information technology support services organization have to provide support to many various and disparate clients. They can be geographically dispersed and at distances that make supporting them live on-site prohibitive. The number of support agents would be astronomical. For small information departments, being on-site may be a suitable alternative to online remote support through the web. Although we are aware of many small IT departments that provide both online computer client support and assistance using remote support software with remote control trough the web and also have the ability and option of physical support on-site.
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