Event Log AFD:Error (13)
This is a very uncommon error. If your receiving this error in an application like Captaris RightFax, then the solution may be as simple as a directory or file rights/permissions modification.
Check that the services that may be writing files for Captaris' services, and there are several of them, have the necessary rights to write to the folders the software writes to when creating or updating the index file stored and used for file retrieval and archival on the system during send and receive.
The error is not limited to the index file permission but also the pdf or tif files that are created with each receive (incoming). Especially if you are routing the incoming to folder locations based on the user who is to get them.
Check the this site/blog for further information:
Event Log AFD:Error (13) - Path Problem
1 comment:
Thanks for the post. Your information was the most I found on this error. It seems it's very obscure and rare problem as there's not much in regards to information on it through out the technology information space.
Post a Comment